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The Mount Vernon store does not honor returns on glasses that are not helping the costumer. These are transition and coated with a product that requires continuous cleaning. They are made to block the light by turning dark. Too dark. I can not see into shadows during...
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#390169
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I have spent several hundred dollars on two pair of glasses and a years supply of contacts. When my contacts did not come in I had to ask for another pair of trials which they acted as though I was steeling, then when my glasses finally came in the lens kept falling...
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#342376
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On June 15, 2012 my husband and I took his sunglasses in to Hour Eyes in Pentagon City, Virginia, for new prescription lenses. We paid $300. As of today, July 17, 2012 they have not returned the glasses. I can only assume they are lost at this point, and no one will...
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#332507
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Hour Eyes my foot. It's been two and a half months and four trips to the Pentagon City, VA location since my initial eye exam and I still don't have my glasses. First, they messed up my prescription (it was way too strong), then they canceled my order (even though it...
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#326040
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Bought 2 glasses in Sept, Noticed film over them, they said it is because they are the highest quality lens and it is protecting the lens. dec stone fell of sunglasses, they replaced but were not happy about doing so. Feb scotches start showing up on glasses. They say...
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Anonymous
ABC

The Hour Eye is laurel Maryland 20707 is a rip off I paid extra money to buy high quality lenses and now on e lense start cracking and have the film removing the other lense i...

#311613
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RIP-OFF!!! RIP-OFF!!! I ordered prescription glass (their Top quality) - top of the line. It causes pain to my eyes. The told me they made a mistake according to the prescription, and will correct. The corrected glass has the same problem, but now the are not willing...
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#311332
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I visited the houreyes location in alexandria, va. I felt the associate was too pushy. It was as if he was giving me the high priced glasses. The name of the store is also misleading. It seemed that I would have to wait ten days for my glasses. I had a simple...
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#239987
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We were informed by Hour Eyes that our insurance was in their network, and that was a lie. They were out of network. We had to pay out of pocket for the check up and the glasses, which we still haven't received even after 3 months. On contacting them, we were...
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#231279
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Yes I am Complaining about your manassas store! My adventure with your Manassas Store Started Feb. 20, 2011, My girlfriend and I arrived at the store at the time they were to open 12 noon on Sunday. The store was still closed so we ran a few errands and came back to...
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#229107
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HourEyes over charge you, HUSTLERS, charge 2 transactions to cover up and confuse the overbilling. Never provide the advertised deal or savings. Inflate price when you have insurance. For example never tell you they are going to charge you $108 per lens per eye for...
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#218945
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