filters
state:
Show
city:
Show
The Mount Vernon store does not honor returns on glasses that are not helping the costumer. These are transition and coated with a product that requires continuous cleaning. They are made to block the light by turning dark. Too dark. I can not see into shadows during...
Read more
#390169
Reply to reviews
I have spent several hundred dollars on two pair of glasses and a years supply of contacts. When my contacts did not come in I had to ask for another pair of trials which they acted as though I was steeling, then when my glasses finally came in the lens kept falling...
Read more
#342376
Reply to reviews
On June 15, 2012 my husband and I took his sunglasses in to Hour Eyes in Pentagon City, Virginia, for new prescription lenses. We paid $300. As of today, July 17, 2012 they have not returned the glasses. I can only assume they are lost at this point, and no one will...
Read more
#332507
Reply to reviews
Hour Eyes my foot. It's been two and a half months and four trips to the Pentagon City, VA location since my initial eye exam and I still don't have my glasses. First, they messed up my prescription (it was way too strong), then they canceled my order (even though it...
Read more
#326040
Reply to reviews
Bought 2 glasses in Sept, Noticed film over them, they said it is because they are the highest quality lens and it is protecting the lens. dec stone fell of sunglasses, they replaced but were not happy about doing so. Feb scotches start showing up on glasses. They say...
Read more
Anonymous
ABC

The Hour Eye is laurel Maryland 20707 is a rip off I paid extra money to buy high quality lenses and now on e lense start cracking and have the film removing the other lense i...

#311613
Reply to reviews
RIP-OFF!!! RIP-OFF!!! I ordered prescription glass (their Top quality) - top of the line. It causes pain to my eyes. The told me they made a mistake according to the prescription, and will correct. The corrected glass has the same problem, but now the are not willing...
Read more
#311332
Reply to reviews
We were informed by Hour Eyes that our insurance was in their network, and that was a lie. They were out of network. We had to pay out of pocket for the check up and the glasses, which we still haven't received even after 3 months. On contacting them, we were...
Read more
#231279
Reply to reviews

Waldorf Mall Store - My husband picked out a few frames he liked. It turns out the frames he liked pushed him $10 over his limit for getting free glasses under our insurance company. No one told him that. So he ended up paying over $200 for a basic pair of reading...
Read more
#217859
Reply to reviews
went to hour eyes in manassas virginia last may to get new glasses. the problem is the less than 6 months later the frames are coming apart. have been back to have them adjust the frames but they are still loose. i ended up paying as much at hours eyes through my...
Read more
Anonymous
Anonymous

One of the opticians in hour eyes fair oaks mall believes she has invented powered water. Some humility would be an excellent prescription for her.

#217323
Reply to reviews

RECENTLY purchased a couple pairs of eyeglasses for me and my husband didnt feel like enough time was spent with me in helping me pick my frames and I didnt like the way it was not explained to me that the glasses wouldnt be ready for a week I didnt feel comfortable...
Read more
#180107
Reply to reviews