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Hour Eyes

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Hour Eyes is the leading provider of eye care services in our nation’s capital with several convenient locations in and around Washington, DC. Hour Eyes is part of the Eye Care Centers of America family of eyewear retailers, giving access to hundreds of stores across the country, including Portland, Oregon or Boston, Massachusetts, The Company offers its customers high-quality frames, lenses, contact lenses, accessories and sunglasses - including designer and exclusive brands at competitive prices. All of the stores offer lenses at great prices and the leading technology in vision correction. The corporate office of the company is based at

11103 West Avenue,

San Antonio, TX.
Please try to contact Hour Eyes Customer Service directly prior to posting any complaints on this site.

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Hour Eyes Complaints & Reviews

Hour Eyes Reviews

Anonymous
Hour Eyes - Hour Glasses Sterling, Va DONT Go There
4.5 Eye Care Centers of America, Inc. 11103 West Avenue San AntonioTX78213 (800) 669-1183 http://www.houreyes.com/customer-service/

Bought 2 glasses in Sept, Noticed film over them, they said it is because they are the highest quality lens and it is protecting the lens. dec stone fell of sunglasses, they replac...

#311613
Apr 12, 2012
110

Dcvarghese
Hour Eyes - Good for nothing their Glasses
4.5 Eye Care Centers of America, Inc. 11103 West Avenue San AntonioTX78213 (800) 669-1183 http://www.houreyes.com/customer-service/

RIP-OFF!!! RIP-OFF!!! I ordered prescription glass (their Top quality) - top of the line. It causes pain to my eyes. The told me they made a mistake according to the prescription,...

#311332
Apr 11, 2012
114

Anonymous
Hour Eyes - worst service ever
4.5 Eye Care Centers of America, Inc. 11103 West Avenue San AntonioTX78213 (800) 669-1183 http://www.houreyes.com/customer-service/

We were informed by Hour Eyes that our insurance was in their network, and that was a lie. They were out of network. We had to pay out of pocket for the check up and the glasses, w...

#231279
Apr 08, 2011
228

Anonymous
Hour Eyes
4.5 Eye Care Centers of America, Inc. 11103 West Avenue San AntonioTX78213 (800) 669-1183 http://www.houreyes.com/customer-service/

Waldorf Mall Store - My husband picked out a few frames he liked. It turns out the frames he liked pushed him $10 over his limit for getting free glasses under our insurance compa...

#217859
Jan 24, 2011
305

Turbocha...
Hour Eyes eyeglass frames are junk
4.5 Eye Care Centers of America, Inc. 11103 West Avenue San AntonioTX78213 (800) 669-1183 http://www.houreyes.com/customer-service/

Went to hour eyes in manassas virginia last may to get new glasses. the problem is the less than 6 months later the frames are coming apart. have been back to have them adjust the ...

#217323
Jan 20, 2011
618

Anonymous
Hour Eyes
4.5 Eye Care Centers of America, Inc. 11103 West Avenue San AntonioTX78213 (800) 669-1183 http://www.houreyes.com/customer-service/

RECENTLY purchased a couple pairs of eyeglasses for me and my husband didnt feel like enough time was spent with me in helping me pick my frames and I didnt like the way it was not...

#180107
Apr 28, 2010
428

Anonymous
Hour Eyes in Sterling, VA...called to say I could pick up my glasses, but that they are closed!
4.5 Eye Care Centers of America, Inc. 11103 West Avenue San AntonioTX78213 (800) 669-1183 http://www.houreyes.com/customer-service/

I just got a phone call from Andrew at Hour Eyes in Sterling, VA. He wanted to let me know that my glasses were ready for pickup. I said great, I'm on my way. He then told me t...

#170195
Feb 05, 2010
1244

Nixel
Hour Eyes , Sterling, VA-shotty eye dr!
4.5 Eye Care Centers of America, Inc. 11103 West Avenue San AntonioTX78213 (800) 669-1183 http://www.houreyes.com/customer-service/

Went to Hour Eyes for an exam and to get new glasses. Got in fairly quickly and had my exam. Picked out my glasses and ordered two pair. I was told they would be ready the next day...

#129603
Jul 30, 2008
2463

Anonymous
Hour Eyes - 4 trips to the store to get the right lenses
4.5 Eye Care Centers of America, Inc. 11103 West Avenue San AntonioTX78213 (800) 669-1183 http://www.houreyes.com/customer-service/

Previously I had a very good experience with Hours Eyes in Midpike Plaza in North Bethesda/Rockville, MD. So I returned with my new prescription. The young woman that was waiting o...

#125948
Jul 01, 2008
559

Anonymous
Hour Eyes - Redone lenses not to par
4.5 Eye Care Centers of America, Inc. 11103 West Avenue San AntonioTX78213 (800) 669-1183 http://www.houreyes.com/customer-service/

They did my glasses....delivered to me w/o fitting, cleaning or anything. the sales man was not interested at all to be customer service oriented. went in and spoke to mgr....one l...

#118893
Apr 24, 2008
842
Reviews 1-10 of 10

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